Navigator’s team of medical and psychological experts has developed a specific recovery program to help you and other people who have suffered an injury from a motor vehicle or bike accident. We have identified a way to support your pathway to recovery and promote successful outcomes to assist you to achieve the best recovery possible. Navigator’s team has created an industry-first recovery program to facilitate the best results for all participants.
Who is Navigator?
Sometimes suffering an injury and, especially being off work or unable to go about our daily routines, can affect the way we feel inside. It is not always just about the physical injury but may also affect how we adjust to driving, work, family needs, practical advice, or financial constraints. Navigator’s team of health professionals are committed to supporting people going through these type of injuries sustained from an accident. We support your recovery from injury as well as other aspects of your life that may be impacted.
How can Navigator’s team help me?
We call you to make sure you are well supported by your medical team, insurer and social supports and provide you with a totally confidential and independent service. Our team regularly contacts you at your convenience, to provide constant support and a safe space to talk about any feelings and frustrations that may emerge whilst being injured.
I don’t need any more help!
Our experience has shown recovery from injury can take many turns, be it fear or anxiety through to finding coping strategies around the frustration of immobility and/or pain during recovery. We provide solution focused strategies to empower you.
How can I trust you?
All Navigators are counsellors who have extensive experience and the ability to provide trusted support when required and agreed, by you. We are duty bound to protect the nature of conversations with you ensuring you get the best outcome during your recovery.
Many people we talk with have mentioned Navigator’s service has been most useful when they have felt alone, or afraid (especially if being in a car or revisiting the accident site), they often comment it’s the first time they have felt able and comfortable to talk about the accident. We find people sometimes are reluctant to ask for help but once we build that relationship with you, we work together to overcome any barriers to reach your full recovery to function.
How did you get my details?
Whilst Navigator is an independent service, we have been asked to contact you to assist in your recovery. People we work with often appreciate the support we provide during this journey and value the help we offer.
What cost is involved for me to work with Navigator?
There is no cost to you – Navigator works with insurers to fund support for you during this time.
For any concerns or enquiries please contact the Navigator team on 1800 841 956.